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Tuesday, January 17, 2017

Some News is Not Good

To all who left a comment or shared a not-so-great buying experience in a recent post rant on our BR furniture delivery. We appreciated reading them and the offered advice as well. 

Since then, we have (finally) spoken with the manager of the local furniture store. And, as bad as we thought things were before, learned that the manufacturer had the pieces sitting on a loading dock for over 3 weeks (including the wrong bed). Not until it was picked up and delivered to NH, was it noticed that the wrong bed frame been sent. 😟

Now, the local store manager is contacting both the manufacturer and its sales rep to have the situation resolved ASAP. He assured us of an update call by the end of this week  — whether good or bad (more delay) news. 

To be continued . . .

7 comments:

Emma Springfield said...

Is the process aggravating or what? I hope they sove the problem soon.

Country Gal said...

Such a pain in the A** isn't it with some of these companies they just dont care . Hope it gets resolved fast and you get your stuff in tack and in good shape at no further cost to you . Fingers crossed for you . Thanks for sharing , Have a good week !

Connie said...

Such a mess. I hope they can resolve it to your satisfaction.

Romance Book Haven said...

Oh! Hope they get it all solved soon.

William Kendall said...

What a headache!

Lois Evensen said...


Wow! So sorry you have had such a problem. I went back and read your rant post, too.

We bought new bedroom furniture about a year ago and the experience was, thankfully, much better!

Lynn said...

That was a disconnect in processing that just went viral. One wonders how anything is ever delivered correctly.

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