Once upon a time, actually in September, I wrote how after cracking the lid of a small KitchenAid food chopper, a replacement lid was located and ordered from Appliance Parts Pro, an online parts supplier. (This kitchen appliance I've owned for over 15 years was obsolete per KitchenAid.)
(But, KitchenAid does have a newer redesigned food chopper. I ordered and returned it within a day. It wasn't as sturdy as the original and I didn't like the redesign. This photo shows both units.)
Replacement lid ordered, end of story, you might think. No, it wasn't.
The description for the replacement part said it fit a KFC3100WH model, same as the number on my older unit.
It arrived and the lid didn't fit the bowl (photo shows "new" lid top; "older" one bottom). Called Appliance Parts Pro, explained problem and was issued a FULL refund, including shipping. As for the lid, the customer rep said "hold onto it for 30 days, if no return is requested, do whatever you want with it." (Bottom line, getting something even for "free" isn't always helpful.)
After the experience of ordering then returning the newer KitchenAid chopper hadn't worked out, I decided to look on eBay and searched for the lid only (once again).
WOW ! there were several "lid only" auctions. I contacted a "buy-it-now" seller who offered a money back guarantee if it didn't work. No problem, and I figured it would work after she said the model number was KFC31200WH.
Lid came and it didn't fit and looked like the Appliance Parts lid that also didn't work.
Once again, contacted seller and returned lid.
No, didn't give up and checked eBay auctions selling the entire unit with lid and bowl.
Found one. The seller said the unit worked perfectly, only "issue" was an upside
Curious, I wondered if the lid and bowl from this unit would fit my older unit. Not only did it not fit, but looked same as 2 lids bought earlier that also didn't fit.
Found out why when I looked at the eBay purchased model and saw the model number — KFC3100WH2
Problem solved, manufacturer's fault. KitchenAid had updated/improved this model during the product's lifespan, adding the 2; sellers didn't distinguish between models KFC3100WH and KFC3100WH2.
Not only does the eBay purchase work, I also have a spare lid courtesy of Appliance Parts Pro because it fits too.
Wondering what happened to the older unit that started this chain of events?
It's still working. I glued the cracked part, used it, and it's holding up.
Just because something is described as a match, doesn't mean it will work.
Now, it looks like I'll be using these appliances for another 15+ years.
How about you — any appliance