Oh, Brother

WAIT this is not a rant. Nothing is wrong and it's not about my brother.It's none of those, but refer to my new printer; made by Brother. 

After a recent post rant about the sooner-than-expected demise of a (2-year old) Epson printer, this replacement, a Model MFC-J885DW is all good It's a compact multi-function: scan, copy, print and fax unit. 

Features include duplex printing, print speed of 3.9 ppm, 20-sheet automatic document feeder, 2-7-in. front color touchscreen LCD, starter ink cartridges, setup poster and CD, a not-so-standard printed 71-page user guide, unlimited customer support, and a 2-year warranty.

Like many other other printers, this model uses separate ink cartridges: black and 1 each: cyan, magenta, yellow (CMY). If ink runs out in one, replace only that one. Good news is that these cartridges cost less than competing inks and are easier to install from a front right side panel. My previous printers (Epson and HP) required lifting the scanning bay to change inks which was cumbersome at times. 

I didn't read online reviews before buying. My priority was a compact all-in-one printer. My first choice was HP, a previous favorite; but current models were very wide. Checking reviews after buying had some negatives: slow print speed, "low" 100-sheet main tray. Not too worry. Grenville has a personal printer; both printers are network connected so we can share. Another criticism was "thin and flimsy"  plastic construction. Granted this may be true, but what current printer isn't made of plastic?

courtesy free online clipart

Thumbs up for the unlimited tech support which I've called twice and was impressed by the knowledge of the tech representative. The support tech was courteous and thorough (one call lasted 30 minutes).

So far this printer-buying experience has been good. I hope it  continues this way, at least for the next couple of years.